Enterprise customer experience solution to fit your needs
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A holistic understanding of your customers
With our fully customised solution, you’ll get a deep insight into the minds of your consumers, being able to understand their motivational drivers and better serve their needs.
Innovative technology, research and consultancy
Our advanced solution allows you to tap into our specialist research, analytics and software development skillset whilst we’re here to support you all the way.
Become a customer strategy leader in your industry
We aim to make our clients the customer strategy leaders in their industry. Our first step is to establish some quick wins, to generate the buy-in you need to drive positive change.
Changing companies for the better
"Customer Monitor have worked with us for over four years now, coaching us, advising us and being patient with our corporate team and 11,000 strong network of individuals. They invest in their people and you can see that they genuinely love coming to work every day. We appreciate all that you have done and continue to do."
Katie Manfield
Customer Experience Manager
"The team at CM understood our needs and executed both NPS and Customer Satisfaction surveys which have helped us better understand the needs and pain points of our clients and customers. We delivered to our NPS targets which were a 10% increase on the previous year"
Rebecca Stratton
Marketing Manger
"Customer Monitor is a great way to keep your finger on the pulse of your business, and address issues immediately should they arise."
Monique Rana
Cofounder & Social Media Manager
Here’s a handful of companies that have worked with us
