Introducing Customer Monitor
Customer Monitor is our enterprise level customer experience (CX) management solution.
Using the power of the Net Promoter Score (NPS), Customer Monitor gives you the ability to harness actionable CX insights to improve customer retention and loyalty–all through an easy-to-use and intelligent, online dashboard.
Voice-of-customer feedback is automatically collated and analysed to uncover important themes, trends and motivational drivers among your different customer segments. With adjustable dashboard views, Customer Monitor can accommodate the strategic needs of different roles and divisions within your organisation.
From raw NPS to customer commentary and analysis, Customer Monitor is the only software you’ll need to fully manage and leverage your CX insights.