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Learn how customer feedback can help retain your customers. If you don’t they can actually end up leaving you.

As many as 96% of unhappy customers don’t actually complain [directly to the company], and 91% of those will simply leave and never come back.

You'll learn how to:

  • Leverage your customer feedback surveys
  • Boost your customer retention levels with customer insights
  • Make more sales over time by leveraging data
  • Listen to your customers through relevant channels


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