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Perceptive Blog

CompanyName Gives You Power To Create Something Beautiful

By Nikky Lee - 03 April, 2018

5 tips to help you approach your most unhappy customers

No matter whether you’ve just started using the Net...

By Perceptive Customer Insights Team - 02 April, 2018

How to use the Net Promoter Score system to inform your customer...

Your Net Promoter Score (NPS) can assist with nearly every...

By Perceptive Customer Insights Team - 26 March, 2018

How one group of customers can cause serious Net Promoter Score...

There’s something wrong with your Net Promoter Score. It...

By Perceptive Customer Insights Team - 22 March, 2018

What is a good NPS score for the insurance industry?

Have you got the NPS edge or are you falling behind your...

By Perceptive Customer Insights Team - 19 March, 2018

One of these common problems could block you from a good Net...

Uncovering the reasons for a low NPS score is a priority...

By Perceptive Customer Insights Team - 15 March, 2018

What is a good NPS score for the hotel industry?

Want to know how well your hotel business is performing...

By Nikky Lee - 12 March, 2018

How to use Net Promoter Score to identify and play to your...

We’ve heard the saying “play to your strengths”, but does...

By Perceptive Customer Insights Team - 07 March, 2018

From traditional to digital: the evolution of digital marketing...

Marketing has changed—and we're the ones changing it. As...

By Perceptive Customer Insights Team - 05 March, 2018

How to use NPS to supercharge your business process improvements

No matter what kind of system or programme you use to guide...