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Perceptive Blog

CompanyName Gives You Power To Create Something Beautiful

By Nikky Lee - 23 April, 2018

4 tips for prioritising your customers with Net Promoter Score

Customers have their own set of needs and priorities, and...

By Perceptive Customer Insights Team - 16 April, 2018

The three C's of dealing with customer complaints using the Net...

Handling with customer complaints is often seen as one of...

By Perceptive Customer Insights Team - 09 April, 2018

Using the Net Promoter Score to analyse customer comments and...

After the conclusion of a survey, you’ll normally have a...

By Damian Bennett - 07 April, 2018

Superior customer insights deliver win for Colenso and Burger King...

How a customer insight-led marketing strategy fuelled one...

By Nikky Lee - 03 April, 2018

5 tips to help you approach your most unhappy customers

No matter whether you’ve just started using the Net...

By Perceptive Customer Insights Team - 02 April, 2018

How to use the Net Promoter Score system to inform your customer...

Your Net Promoter Score (NPS) can assist with nearly every...

By Perceptive Customer Insights Team - 26 March, 2018

How one group of customers can cause serious Net Promoter Score...

There’s something wrong with your Net Promoter Score. It...

By Perceptive Customer Insights Team - 22 March, 2018

What is a good NPS score for the insurance industry?

Have you got the NPS edge or are you falling behind your...

By Perceptive Customer Insights Team - 19 March, 2018

One of these common problems could block you from a good Net...

Uncovering the reasons for a low NPS score is a priority...