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Perceptive Blog

CompanyName Gives You Power To Create Something Beautiful

By Perceptive Customer Insights Team - 28 February, 2018

Reveal your brand's strengths and weaknesses with journey mapping

Developing a customer journey map means you can understand...

By Nikky Lee - 26 February, 2018

How to use Net Promoter Score Benchmarks to assess your business...

Net Promoter Score (NPS) is a supremely useful tool—in more...

By Perceptive Customer Insights Team - 19 February, 2018

Your top 3 Net Promoter Score problems solved

Net Promoter Score, or NPS, has quickly become one of the...

By Perceptive Customer Insights Team - 17 January, 2018

5 easy ways of leveraging the voice of the customer for your brand

When it comes to improving the overall customer experience...

By Nikky Lee - 27 November, 2017

5 ways customer loyalty software helps customer retention

The right customer feedback can revolutionise a business,...

By Perceptive Customer Insights Team - 22 November, 2017

5 surprising reasons you need marketing automation now

If we're talking marketing buzzwords of the day, marketing...

By Perceptive Customer Insights Team - 14 November, 2017

3 ways of growing your business with the Net Promoter Score® system

Grow, or die. That is the reality of business. Your...

By Perceptive Customer Insights Team - 08 November, 2017

Your guide to increase positive brand word of mouth

Word of mouth (WOM) is what people are saying about your...

By Perceptive Customer Insights Team - 01 November, 2017

5 steps for researching accurate buyer personas

When creating your personas, you’ll want to ensure you’re...