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Perceptive Blog

CompanyName Gives You Power To Create Something Beautiful

By Perceptive Customer Insights Team - 09 October, 2017

What is consumer misbehaviour? And 6 strategies to deal with it.

Every company has its own unique set of customer...

By Perceptive Customer Insights Team - 31 July, 2017

3 customer retention myths busted

In a business world powered by data, misinformation is more...

By Perceptive Customer Insights Team - 24 July, 2017

5 important techniques to increase your customer retention rate

  New business is the food of a growing company; but your...

By Perceptive Customer Insights Team - 17 July, 2017

5 ways to unintentionally inflate your Net Promoter Score

Your Net Promoter Score percentage program is intended to...

By Perceptive Customer Insights Team - 17 July, 2017

Top 3 unassuming customer retention tactics you can use instantly

To increase your customer retention for your business, it...

By Perceptive Customer Insights Team - 10 July, 2017

How do you action negative customer feedback?

As many as 96 per cent of unhappy customers don’t actually...

By Perceptive Customer Insights Team - 10 July, 2017

The 5 steps to successful customer loyalty strategies

No business can grow without using effective customer...

By Tomas Dickson - 03 July, 2017

How to increase your Net Promoter Score® percentage in 5 easy steps

If you want to increase your Net Promoter Score (NPS®), you...

By Perceptive Customer Insights Team - 03 July, 2017

The 3 biggest customer retention mistakes to avoid

When your company is losing valuable customers, you're...