NPS industry benchmarks

for New Zealand


Learn where your business stands in comparison to your competition with our regularly updated Net Promoter Score (NPS) benchmarks.

Derived from nationally representative samples, our report includes but is not limited to:

  • Financial and Professional Services.
  • IT Services and Telecommunications.
  • Energy, Freight and Logistics.
  • Education.
  • Real Estate and Hospitality.
  • Retail, FMCG and many more.

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